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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josefina Mardeusz

Josefina Mardeusz

September 2, 2024

5  out of  5
rating by Josefina Mardeusz
"Having property in two states I didn’t know what kind of insurance was best for me. Carla and her staff helped guide me through the process of getting the best insurance I could find. Fair prices and wonderful customer service. Absolutely recommended especially to those moving to the area."
We responded:
"Hi Josefina, thank you for taking the time to leave a review. We are always happy to hear that customers had a good experience with us. "
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Mariela Negrin

August 19, 2024

5  out of  5
rating by Mariela Negrin
"El servicio en esta oficina es genial. Rápido, amable, eficiente. Llegue a Carla, por recomendación de un amiga y sin duda excelente."
We responded:
"Hola Mariela, muchas gracias por la reseña! Nos encanta dar exelente servicio! "
Profile photo of Yunisleidy Almaguer

Yunisleidy Almaguer

July 29, 2024

5  out of  5
rating by Yunisleidy Almaguer
"Excelente atención al cliente Camila fue muy paciente y muy amable en el momento de ayudarme y asegurándome siempre de encontrar la mejor opción para mi la recomiendo mucho gracias"
We responded:
"Hola Yunisleidy, muchas gracias por confiar en nosotros para tu seguro de vehiculo!"
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wendy Johns

July 26, 2024

5  out of  5
rating by wendy Johns
"One of the best experiences and so much better than my old insurance! Switching was quick and easy and am happy with my decision. Thank you!"
We responded:
"Hi Wendy! Thank you for sharing your experience with switching home insurance to our agency. "
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Reddiver 505

July 18, 2024

5  out of  5
rating by Reddiver 505
"MIss Carla is the Best Agent I've had while shopping for car insurance."
We responded:
"It's been our pleasure helping with your insurance needs! Welcome to State Farm!"
Profile photo of Kristal T

Kristal T

July 12, 2024

5  out of  5
rating by Kristal T
"Daniel Did a great job helping us get our insurance set up."
We responded:
"Thank you for leaving a great review, welcome to State Farm!"
Profile photo of Marcos Jimenez

Marcos Jimenez

July 9, 2024

5  out of  5
rating by Marcos Jimenez
"tuve una buena experiencia con este agente de seguro todo fue rápido y lo pude hacer por teléfono Alicia estuvo allí para ayudarme ,.."
We responded:
"Hola Marcos, muchas gracias por dejarnos saber como fue tu experiencia con nuestra agencia. Estamos muy contentos de haber podido ayudarle!"
Profile photo of Norberto Borrego

Norberto Borrego

July 8, 2024

5  out of  5
rating by Norberto Borrego
"Son los los mejores y un trato excelente"
We responded:
"Hola Norberto, muchas gracias por dejarnos una reseña. Estamos muy contentos de haber podido ayudarle. "
Profile photo of Lisa Sheridan

Lisa Sheridan

July 4, 2024

5  out of  5
rating by Lisa Sheridan
"I recently transferred our two vehicles to State Farm - Carla Fenzel, Agent. Danny Salazar Narvaez helped us and he made the process so simple, and our new State Farm policy is so much cheaper than what we were paying for Progressive. I would highly recommend this new Agent office for your home and auto insurance needs."
We responded:
"Hi Lisa, That's what we are here for, making insurance simple and customers happy. Danny is a great asset in our office, thank you for sharing your experience with him."
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561alpha

July 2, 2024

5  out of  5
rating by 561alpha
"Highly recommend this office. Helped me find home insurance, and bundled it with my existing auto insurance. Helped me save money in the end. They are very helpful and thorough."
We responded:
"Thank you for sharing your experience with us and trusting our office with your insurance needs! "
Profile photo of Hilda Dyer

Hilda Dyer

June 28, 2024

5  out of  5
rating by Hilda Dyer
"Daniel was very informative and very knowledgeable to me., and patient also. I will get back to him when it expires. You have a great employer he is a keeper. I thank him very much."
We responded:
"Hi Ms. Dyer, It was very nice to meet you today! Thank you for expressing your favorable experience with our office and with Danny specifically. We appreciate your business and look forward to serving you!"
Profile photo of shiemesha Curtis

shiemesha Curtis

June 27, 2024

5  out of  5
rating by shiemesha Curtis
"Dan was so awesome and he actually solved my problems to helping with a better and lower coverage. Thank you so much dan!"
We responded:
"Hi Ms. Curtis, Thank you for taking the time to leave a review! We appreciate your feedback."
Profile photo of Bebi Timothy

Bebi Timothy

June 27, 2024

5  out of  5
rating by Bebi Timothy
"Their very fast with their work! I really appreciate their work."
We responded:
"It was our pleasure to serve you, thank you for leaving us a review!"
Profile photo of Colleen Lewis

Colleen Lewis

June 26, 2024

5  out of  5
rating by Colleen Lewis
"I had the pleasure of speaking with Danielle today at Carla Fenzl‘s office in Jacksonville for auto and renters quote and he was very thorough and explaining everything to me and finding all the best discounts I recommend him With his awesome customer, service, patients and knowledge He is very respectful and professional. I am very Satisfied with the outcome of my New car policy thank you again for your patience and understanding And your exceptional service"
We responded:
"Hi Colleen, Thank you so much for taking the time to leave us such a wonderful review on Google! We truly appreciate your kind words and support. It's always a pleasure to hear that our efforts have made a positive impact on our customers. We strive to provide exceptional service and create memorable experiences for everyone who walks through our doors. Your feedback serves as a great motivator for our team to continue delivering the best possible service. We are thrilled to know that you had a fantastic experience with us. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We value your patronage and look forward to serving you again soon. Thank you once again for your glowing review!"
Profile photo of Ikram Farooqi

Ikram Farooqi

June 26, 2024

5  out of  5
rating by Ikram Farooqi
"I highly recommend Carla Fenzel - State Farm Insurance Agent. Excellent service and competitive rates."
We responded:
"Thank you for leaving a review and trusting us with your insurance needs!"
Profile photo of Courtney Wright

Courtney Wright

June 24, 2024

5  out of  5
rating by Courtney Wright
"Very informative, my questions were all answered, within less than 30 minutes. Great customer service and friendly agents. Everyone that I've ever encountered at this office have been so friendly abs knowledgeable!"
We responded:
"Hi Courtney, thank you for taking the time to leave a review. Welcome to the State Farm family!"
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M nunya

June 19, 2024

5  out of  5
rating by M nunya
"Great service and quick turnaround friendly and informative Been with SF over 40 yrs😊"
We responded:
"We appreciate your loyalty. Thank you for entrusting us with your insurance needs! "
Profile photo of Beverly Potter

Beverly Potter

June 19, 2024

5  out of  5
rating by Beverly Potter
"I called your office today regarding my car insurance. Daniel was very polite, professional and helpful. He answered all my questions and made the changes I requested. Thank you Daniel."
We responded:
"Danny always goes the extra mile for our customers, thank you for leaving a great review!"
Profile photo of D Rapley

D Rapley

June 17, 2024

5  out of  5
rating by D Rapley
"At this location the experience was great...the service was awesome...The rep Daniel was superb and awesome to work with...I am a very happy and satisfied customer 😊"
We responded:
"Thank you so much for a great review!"
Profile photo of jose luis Ramirez

jose luis Ramirez

June 6, 2024

5  out of  5
rating by jose luis Ramirez
"Daniel es excelente. Se tomó su tiempo en responder todas mis preguntas. Es muy bueno en su trabajo, y estoy muy agradecido por su atención."
We responded:
"Hola Jose, nos alegramos mucho que este contento con la atencion de Danny. El pone mucho empeño en su trabajo. "
Profile photo of Amie Moody

Amie Moody

June 5, 2024

5  out of  5
rating by Amie Moody
"Carla and Daniel have been so helpful with guiding me to the best coverage for a reasonable price. Very happy with their service!"
We responded:
"Hi Amie, we are so glad you are pleased with our service. Thank you for allowing us to help with your insurance needs! "
Profile photo of Courtney Jones Butts

Courtney Jones Butts

June 5, 2024

5  out of  5
rating by Courtney Jones Butts
"Danny has been the absolute best with helping us transition back to State Farm Auto via bundle. He was patient and helpful when we were having difficulty with signing documents for multiple days and stayed on the phone with us in the process. He is the best and is a reflection of good training, product knowledge, and most of all great customer service."
We responded:
"Hi Courtney, thank you for letting us help with your insurance needs. "
Profile photo of JAMES KERNS

JAMES KERNS

May 29, 2024

5  out of  5
rating by JAMES KERNS
"This was BY-FAR the easiest Insurance purchase task EVER in my life. It was Quick, Affordable, and most of all I was treated with Respect, Kindness and Dignity!"
We responded:
"Hi James, thank you for a great review!"
Profile photo of Jeney Sanchez

Jeney Sanchez

May 16, 2024

5  out of  5
rating by Jeney Sanchez
"Excelente servicio. La amabilidad, paciencia y profesionalidad del señor Daniel Salazar fue excepcional siempre tratando de resolver nuestras necesidades al mejor precio posible, se los recomiendo 100% no se arrepentirán. Muchas gracias."
We responded:
"Hi Jeney, thank you so much for leaving a great review. We appreciate you letting us help with your insurance needs. "
Profile photo of Glady Simmons

Glady Simmons

May 16, 2024

5  out of  5
rating by Glady Simmons
"Camila did a great job responding to our questions informatively and respectfully. She was very pleasant to work with. I feel she did a great job representing you."
We responded:
"Hi Glady, thank you, Camila always goes the extra mile. "