State Farm® Insurance Agent Carla Fenzel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yender Guzman Suarez
November 15, 2024
"Muy buena atención y te encuentran una solución rápida"
"Hola Yender, fue un gusto ayudarte, gracias por elegirnos! "
Susan Richter
November 14, 2024
"Talk about excellent customer service! (Can I give 10 stars?) As soon as we opened the door and walked in Alicia Diaby had walked out of her office to greet us. Once seated and she had our information she had a possible policy ready for review. With a few tweaks we were ready to cancel our former insurance company and sign with State Farm. Alicia is very personable and has a wonderful sense of humor. Carla Fenzel came in to introduce herself and make sure Alicia was taking care of us. I highly recommend this office and State Farm as well."
"Hi Susan, we strive to give the best service possible, and are thrilled that you let us help with your insurance needs! "
Rosana
October 17, 2024
"Excelente atencion de la ejecutiva Carla con los mejores precios y descuentos en las pólizas de seguro de vehículos"
"Hola Rosana, gracias por confiar en nosotros para sus seguros! "
Josefina Mardeusz
September 2, 2024
"Having property in two states I didn’t know what kind of insurance was best for me. Carla and her staff helped guide me through the process of getting the best insurance I could find. Fair prices and wonderful customer service. Absolutely recommended especially to those moving to the area."
"Hi Josefina, thank you for taking the time to leave a review. We are always happy to hear that customers had a good experience with us. "
Mariela Negrin
August 19, 2024
"El servicio en esta oficina es genial. Rápido, amable, eficiente. Llegue a Carla, por recomendación de un amiga y sin duda excelente."
"Hola Mariela, muchas gracias por la reseña! Nos encanta dar exelente servicio! "
Yunisleidy Almaguer
July 29, 2024
"Excelente atención al cliente Camila fue muy paciente y muy amable en el momento de ayudarme y asegurándome siempre de encontrar la mejor opción para mi la recomiendo mucho gracias"
"Hola Yunisleidy, muchas gracias por confiar en nosotros para tu seguro de vehiculo!"
wendy Johns
July 26, 2024
"One of the best experiences and so much better than my old insurance! Switching was quick and easy and am happy with my decision. Thank you!"
"Hi Wendy! Thank you for sharing your experience with switching home insurance to our agency. "
Reddiver 505
July 18, 2024
"MIss Carla is the Best Agent I've had while shopping for car insurance."
"It's been our pleasure helping with your insurance needs! Welcome to State Farm!"
Kristal T
July 12, 2024
"Daniel Did a great job helping us get our insurance set up."
"Thank you for leaving a great review, welcome to State Farm!"
Marcos Jimenez
July 9, 2024
"tuve una buena experiencia con este agente de seguro todo fue rápido y lo pude hacer por teléfono Alicia estuvo allí para ayudarme ,.."
"Hola Marcos, muchas gracias por dejarnos saber como fue tu experiencia con nuestra agencia. Estamos muy contentos de haber podido ayudarle!"
Norberto Borrego
July 8, 2024
"Son los los mejores y un trato excelente"
"Hola Norberto, muchas gracias por dejarnos una reseña. Estamos muy contentos de haber podido ayudarle. "
Lisa Sheridan
July 4, 2024
"I recently transferred our two vehicles to State Farm - Carla Fenzel, Agent. Danny Salazar Narvaez helped us and he made the process so simple, and our new State Farm policy is so much cheaper than what we were paying for Progressive. I would highly recommend this new Agent office for your home and auto insurance needs."
"Hi Lisa, That's what we are here for, making insurance simple and customers happy. Danny is a great asset in our office, thank you for sharing your experience with him."
561alpha
July 2, 2024
"Highly recommend this office. Helped me find home insurance, and bundled it with my existing auto insurance. Helped me save money in the end. They are very helpful and thorough."
"Thank you for sharing your experience with us and trusting our office with your insurance needs! "
Hilda Dyer
June 28, 2024
"Daniel was very informative and very knowledgeable to me., and patient also. I will get back to him when it expires. You have a great employer he is a keeper. I thank him very much."
"Hi Ms. Dyer, It was very nice to meet you today! Thank you for expressing your favorable experience with our office and with Danny specifically. We appreciate your business and look forward to serving you!"
shiemesha Curtis
June 27, 2024
"Dan was so awesome and he actually solved my problems to helping with a better and lower coverage. Thank you so much dan!"
"Hi Ms. Curtis, Thank you for taking the time to leave a review! We appreciate your feedback."
Bebi Timothy
June 27, 2024
"Their very fast with their work! I really appreciate their work."
"It was our pleasure to serve you, thank you for leaving us a review!"
Colleen Lewis
June 26, 2024
"I had the pleasure of speaking with Danielle today at Carla Fenzl‘s office in Jacksonville for auto and renters quote and he was very thorough and explaining everything to me and finding all the best discounts I recommend him With his awesome customer, service, patients and knowledge He is very respectful and professional. I am very Satisfied with the outcome of my New car policy thank you again for your patience and understanding And your exceptional service"
"Hi Colleen, Thank you so much for taking the time to leave us such a wonderful review on Google! We truly appreciate your kind words and support. It's always a pleasure to hear that our efforts have made a positive impact on our customers. We strive to provide exceptional service and create memorable experiences for everyone who walks through our doors. Your feedback serves as a great motivator for our team to continue delivering the best possible service. We are thrilled to know that you had a fantastic experience with us. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We value your patronage and look forward to serving you again soon. Thank you once again for your glowing review!"
Ikram Farooqi
June 26, 2024
"I highly recommend Carla Fenzel - State Farm Insurance Agent. Excellent service and competitive rates."
"Thank you for leaving a review and trusting us with your insurance needs!"
Courtney Wright
June 24, 2024
"Very informative, my questions were all answered, within less than 30 minutes. Great customer service and friendly agents. Everyone that I've ever encountered at this office have been so friendly abs knowledgeable!"
"Hi Courtney, thank you for taking the time to leave a review. Welcome to the State Farm family!"
M nunya
June 19, 2024
"Great service and quick turnaround friendly and informative Been with SF over 40 yrs😊"
"We appreciate your loyalty. Thank you for entrusting us with your insurance needs! "
Beverly Potter
June 19, 2024
"I called your office today regarding my car insurance. Daniel was very polite, professional and helpful. He answered all my questions and made the changes I requested. Thank you Daniel."
"Danny always goes the extra mile for our customers, thank you for leaving a great review!"
D Rapley
June 17, 2024
"At this location the experience was great...the service was awesome...The rep Daniel was superb and awesome to work with...I am a very happy and satisfied customer 😊"
"Thank you so much for a great review!"
jose luis Ramirez
June 6, 2024
"Daniel es excelente. Se tomó su tiempo en responder todas mis preguntas. Es muy bueno en su trabajo, y estoy muy agradecido por su atención."
"Hola Jose, nos alegramos mucho que este contento con la atencion de Danny. El pone mucho empeño en su trabajo. "
Amie Moody
June 5, 2024
"Carla and Daniel have been so helpful with guiding me to the best coverage for a reasonable price. Very happy with their service!"
"Hi Amie, we are so glad you are pleased with our service. Thank you for allowing us to help with your insurance needs! "
Courtney Jones Butts
June 5, 2024
"Danny has been the absolute best with helping us transition back to State Farm Auto via bundle. He was patient and helpful when we were having difficulty with signing documents for multiple days and stayed on the phone with us in the process. He is the best and is a reflection of good training, product knowledge, and most of all great customer service."
"Hi Courtney, thank you for letting us help with your insurance needs. "